Below you can find the conditions and cancellation policies that apply to the different rates.The applied amounts en percentages are to be paid by the booker.
These conditions only apply to reservations made directly at our Hotel and not bookings made with external agents. Please contact your booking agent for their specific policies. Special conditions take priority to the main cancellation conditions.
Main conditions and policy (Individual Flexible Rate booking)
- · Cancellation less than 24 hrs before date of arrival: first night. Cancellation is free of charge until 2pm on the day before the day of arrival.
Flexible bookings are made with a credit card as a guarantee. The guest may chose how they wish to pay upon arrival at the hotel. There is no prepayment unless the guest arrives after 9pm, then the given credit card will be charged for the first night.
Non-refundable bookings are always charged for the total amount of the reservation without city tax or breakfast upon making the reservation on the provided credit card. This credit card needs to be brought to our establishment to show its authenticity. Failure to show the credit card will lead to a request to provide alternative method of payment. These bookings are non-refundable which means they can not be cancelled without charge.
Special conditions (groups*)
- · Between 7 and 0 day(s) before arrival: 100%
- · Between 21 and 8 Days before arrival: 50 %
- · More than 3 weeks before arrival: 25,00 EUR
(*) groups = Every booking of 3 or more rooms
