Booking Conditions
Individual customers
In case of a cancellation less than 24 hours before arrival, i.e. at the latest noon before the day of arrival, the first night will be charged. In case of no-show the total reservation will be charged.
Groups (3 rooms or more)
(not applicable to a partial cancellation up to 10% of the original reservation if notified more than 24 hours before arrival and reconfirmed by the hotel)
In case of cancellation:
- Between 2 weeks and 1 week before arrival: 50% of the reserved services
- Less than 1 week: 100% of the reserved services
Conditions at Rock Werchter and Werchter Classic
In case of cancellation:
- Less than 60 days before arrival: 1st night
- Less than 30 days before arrival: 100% of the reserved services
