Reservierungsbestimmungen

Prices mentioned are subject to errors or a clearly different price. In such cases, the hotelier has the right to cancel the booking.

Conditions for cancellation of your booking: if less than 15 days before arrival, a 50% fee will be due; if less than 3 days before arrival the fee will be 100%.

Cancellations earlier than 15 days must be compensated at € 15 for administration costs. These conditions aren't aplicabable for non refundable reservations

Non refundable or 'Best Tarif' reservations: if cancelled, modified or in case of no-show, the total price of the reservation will always be charged.

All bookings are to be paid at the latest on the day of departure unless explicitly agreed upoon by the hotel management.  A time-price differential charge equal 15 % per annum with a minimum of € 25, will be charged on all balances not paid in full by the date indicated on the invoice.

All indicated prices are exclusive of (future introduced) tourist tax. If this proves to be applicable for a stay period, this will be billed separately from the room price, directly to the staying guest, even if the introduction of this tax was not yet concretely detailed at the time of booking. This possible tax is entirely due by the guest, imposed by the community, and can under no circumstances be recovered from the hotel.

All disputes arising from the Special Conditions and the Terms and Conditions are governed by Belgian law and only the Courts of Hotel Donny's registered office shall have jurisdiction.

Bookings have to be requested in writing or through the website and are only binding upon the hotel following explicit, written confirmation by Hotel Donny.

Hotel Donny reserves the right to require payment of the full amount of the booked services or a credit card guarantee. In the latter case, validity of the credit card may be verified and the credit card must be registered to the customer’s personal name or the legal entity he is duly authorized to represent.