For short-term bookings ( max 2 weeks ):
Cancellations are free of charge if they reach us at the latest at midnight on the third day before arrival.
ie should your arrival day be the 5th of the month, then your cancellation has to reach us at the latest before midnight on day 5 - 3 = on the 2nd of the month before midnight
By phone 0032 (0) 495 22 09 85
Late cancellations or no-shows are fully charged up to a maximum of 4 nights per room booked for the same period.
Long-term rentals ( > 2 weeks ) :