Booking Conditions

Individual customers (1 to 3 rooms)
Free cancellation up to 2 days before arrival (until 23:59 2 days before arrival). If canceled less than 2 days before arrival, we will charge the first night. The total reservation will be charged in case of a no show.

Groups (from 4 rooms)
In case of cancellation:
• More than 2 months before arrival date: no cancellation fee
• More than 1 month before arrival date: 25% of the reservation value (confirmed price multiplied by the
number of nights)
• More than 2 weeks before arrival date: 50% of the reservation value
• More than 1 week before arrival date: 75% of the reservation value
• Less than 1 week: 100% of the reservation value
• No show and earlier departure date: 100% of the reservation value

During Pukkelpop the cancellation terms for groups also apply to individual customers.